Disconnecting sites from a closed account
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I am looking for some help as the WordPress .com form for re-activating a closed account is being … touchy and sending me around in a loop.
This current account was set up to tidy lots of loose ends up and connect JetPack to some self-hosted sites. Some have been WordPress all along, some are coming back from being Drupal for a few years.
I assumed that by deleting the old account, the JetPack installs would simply let me connect to the new account… but it throws up a ‘Response was not 200: 400 Jetpack: [verify_secrets_missing] Verification secrets not found’ error. I have investigated via web host and it is not a problem their end.
I went to re-open my closed account via https://wordpress.com/wp-login.php?action=recovery and it prompts me to simply reset my password – which I go to do to find it telling me my account is closed….
…. I know it’s closed, that is why I went to the reactivation page ….
Any idea on how I can get out of the stuck loop? All I wanted to do was go into my old account, disconnect the JetPack connections and so try to start the connection process again on the new account!
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Hello!
Typically, staff can restore a closed WordPress.com account for 30 days. If you think there is a chance for your closed account, please reply with the name of the account to restore and add a modlook tag to your post.
This link explains how to add the tag :
https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question -
Hi DrizzleBlocks.
This has now hopefully been sorted. I found the “WordPress Account Deleted” email in my junk folder from last week, so I have now replied to that and within a few hours I had reply and my account is hopefully now back live.
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