discontinuing hosting with bluehost
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I want to terminate my bluehost account. How can I assure I don’t lose my wordpress site?
The blog I need help with is: (visible only to logged in users)
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Hi hkzwart!
First off, I want to say how great your site looks and the message it gives out, I’ll definitely be taking a look!
Secondly, the best way to assure you don’t lose your site is to create a backup of it. This will assure that no matter what happens, you’ll have the files to your site and all its settings will be in your hands.
To backup your website, you can follow the instructions here. If you have any more questions let me know!
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Thank you for your response. I appreciate your feedback. So I’m just clarifying that this backup on BlueHost will still be available even if I shut down my hosting with them? How do I access it if I not longer have an account? Thanks for any additional help you can provide. I have run the backup as suggested.
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The bottom line here is that wordpress.COM and wordpress.ORG are completely separate. You can create a backup XML export file of the Bluehost and store it in your computer.
This is wordpress.com support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
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I have a .com site with WordPress. It’s just hosted by BlueHost but I want to stop their hosting services. But want to make sure my .com site doesn’t crash without their hosting.
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You should be able to download a .zip file onto your desktop so your files are saved locally. This is how you would access them in the future. Once you remove yourself from bluehost, you’ll need to transfer hosting of your domain to a new host then you can restore the files.
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