Discuss what happened to my website when I did not renew

  • Unknown's avatar
    infoteamweurdingcom · Member ·

    According to your website a person owns the content and coding of a website they created using wordpress software. Upon completion I moved the hosting to an outside source. So wordpress was paid for the use of your website creation software and you are not hosting my site so I do not understand how you can have access to my site change its address and place your commercials on the site. I would appreciate an explanation and how this matter can be corrected?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @infoteamweurdingcom , it’s absolutely true that your content is yours.

    you are not hosting my site so I do not understand how you can have access to my site change its address and place your commercials on the site

    Just to clarify, do you mean teamweurding.com? I can see that domain is pointed back to our services. While you did have an upgrade here once, it’s canceled now. That’s why it shows our services, with a free address, and since free sites are supported by ads, that’s why the ads show there too. Is that your intent?

    If not, can you check in with the company that manages your DNS? You’ll want to ensure it’s pointed to the correct hosting. You’ll also want to ensure you’ve properly migrated your content to the new provider. Here’s how.

    WP
    Export Your WordPress.com Site
    in WordPress.com Support
    6 min read
    You can move your WordPress.com site’s content to a new home on the internet using the Export tool. Your site’s content is downloaded into an XML file (a type of file used to transport data) that you can then import to another WordPress.com site, another WordPress host, or even another platform. This XML file (also referred to as WXR file) contains your posts, pages, comments, categories, t

    You’ll also want to be mindful of the differences between managing your own copy of WordPress and having us manage one for you. Here’s a short summary of the differences, here are some technical details, and here’s a longer article. Let us know if you have any questions!

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