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  nordgreenadmin · Member · Nov 16, 2022 at 2:47 pm

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  Hello some of our customers have complained about the resolution of the website / categories are missing on phones however present on a laptop format

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Nov 17, 2022 at 10:05 am

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  Hi there!

  nordgreennurseries.co.uk appears to use the WordPress software and is hosted with IONOS. In order to get help with your website, we do suggest contacting either IONOS’s own customer support, or alternatively the community forums of WordPress.org:

  – https://www.ionos.com/contact
  – https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:

  WordPress.com vs. WordPress.org