Display error

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  ngoannhatlop · Member · Jan 22, 2018 at 2:10 am

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  I have a problem with my wordpress: When I open my wordpress in my company, the website can display full information and pictues. However, when I open it at home, it usually take some minutes to display all the content of the website and there is not any pictures in my post at all. Can you help me? Thanks a lot.
  You can see them in following links:
  https://drive.google.com/file/d/0B4RvmLKkKlshUnJfdlo4a1hELXJmVlBmWEx6Z1pMYzJUalFr/view?usp=sharing
  https://drive.google.com/file/d/0B4RvmLKkKlshbWJNMVNLcGQzNFlpVWFYeEFNeXExU1RPY0dv/view?usp=sharing

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Jan 22, 2018 at 2:13 am

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  Howdy!

  I suggest you clear cache and cookies on your web browsers as explained here, or try using a different web browser to see if that helps.

  Additionally, have you tried using a different internet network (different WiFi network or mobile data network) to see if that helps?

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  ngoannhatlop · Member · Jan 29, 2018 at 1:58 am

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  Thank you for your answer. I was very busy last week so I can reply you immediately.
  I think the problem is from my WIFI network at home because I use 2 laptops to open my website and both of them can display it with images. However, I still don’t know how to deal with this. Do you have any suggestion in this case?
  Thank you so much.

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  avydun · Staff · Feb 1, 2018 at 1:28 pm

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  Hi!

  Sorry about the late reply. When your originally posted this thread, you were not able to see images on your home network, no matter what laptop you use.

  Is this still the case?

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  ngoannhatlop · Member · Feb 2, 2018 at 2:50 am

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  That’s right. Both mine and my brother’s.
  I think it is really caused by my network at home. Today, I bring my own laptop to my company and it can easily access my page with all images :)
  Do you know how to fix my network at home in this case? it even can’t open this forums when I stay at home. I only can reply you when I am in the office. :((((

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  joshron · Member · Feb 2, 2018 at 3:45 am

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  Hi there!

  Since it might be a problem with your home network, perhaps you can try to contact your Internet Service Provider. They may be able to help you out in resetting any settings on your network.

  Let me know how it goes.

  Thanks!

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  kokkieh · Staff · Feb 2, 2018 at 5:56 am

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  Hi there,

  I agree that this might be your ISP, though it might also be your home computer or network.

  Try clearing your browser cache and cookies, your computer’s DNS cache, and unplugging your modem/router to reset it, in that order.

  If none of that helps, please contact your ISP. (You could also check if things work when you use a VPN or a proxy connection.)

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  ngoannhatlop · Member · Feb 2, 2018 at 6:07 am

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  Thank you all.

  I will check and ask them.