Dispute Recent Transaction

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  anewtondesigns2020 · Member · May 4, 2020 at 2:35 pm

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  I was wrongfully charged about $52 for a subscription that I never moved forward with- I had cancelled my subscription within one hour of initiating it, therefore I should not be charged. I would like to receive a refund as soon as possible. Please advise

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  staff-zinnia · Staff · May 4, 2020 at 3:34 pm

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  Hi –

  Thank you for checking in on this. I can see that we did issue that refund on April 15th. Typically those only take about ten days to reach you. In this case, the best thing to do is follow up with the bank directly. They are in control of the funds and can inform you on when they’ll get released in to your specific account.