Dissatisfiied, unable to view progress throughout
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Hi. I have attempted to login to the Blaze screen on several occasions (through several different devices) since paying for the first ad, and found it would not load. Instead of seeing any stats since the first day, I saw the message ‘We’re sorry, but an unexpected error has occurred’
This is completely unsatisfactory. Not only is the level of reach for the article deeply disappointing (the only links I can see in my stats page coming from a particularly spammy looking blog), I was unable to view the progress for the ad for most of the week.
If I’d known the facilities for managing the ad after payment was so hamfisted , I would never have parted with my cash.
The blog I need help with is: (visible only to moderators and staff)
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Hey there,
Many thanks for reaching out and letting us know about this.
You should be able to se the campaigns here: https://wordpress.com/advertising/christiancawley.co.uk – to check, is this where you’re seeing an unexpected error message there?
The reason why I ask is because it looks like cmcawley.co.uk redirects to https://christiancawley.co.uk/
Many thanks in advance. We’ll do our best to learn as much as we can to optimise your experience.
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No, the site in question was gamingretro.co.uk. Thaanks for your help, I have managed to deal with the problem. Unfortunately the problem meant that I overspent with a poor campaign, so I doubt I’ll be using Blaze again.
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