DIVI

  • Unknown's avatar
    xiaochuxiaochugmailcom · Member ·

    hi, i already had a website designed, can you checked what happend to my site? how can i recovery it all?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    We can’t help with third party themes. You must contact Divi-support to solve this problem for your site https://value853.com/

  • Unknown's avatar
    dragstor · Member ·

    Hi, @xiaochuxiaochugmailcom! 👋🏼

    As @staartmees explained, as this theme is not developed by WordPress.com, and therefore it’s outside our support scope.

    You can learn more about what we can help with here:

    WP
    Plugins » Get Help With Plugins and Themes 
    in WordPress.com Support
    3 min read
    On some WordPress.com plans, you can install third-party plugins and themes. “Third-party” means the plugin or the theme is not developed by us at WordPress.com. This guide will help you learn how to get help with these plugins and themes. What We SupportWhat We Don’t SupportWhere to Get Third Party SupportWordPress.org Plugin/Theme ForumPlugin/Theme Website or EmailTroubleshooting Plugin or

    Furthermore, the site listed in your account is a free site, and it’s empty.

    ⭐️ If you’re referring to some other site hosted on WordPress.com, please let us know about its URL, so we can check it further.

    If you are asking about your self-hosted WordPress site, I suggest asking for help here:

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