DIVI

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  talktosuz · Member · Jun 8, 2017 at 4:04 am

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  I paid for Divi. All day been trying to login, I had a previous account. Did not get any login info with purchase, WHY??? Shat do I do?
  It is hosted and paid for domain name at HostGator.

  How do I get it there? Did I need to pay for hosting there?
  How do I get help? I keep emailing – have gotten replies but no help, just say that support can email me and I hear NOTHING!

  So Frustrated!!! Can I please get HELP???

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  justjennifer · Member · Jun 8, 2017 at 10:45 am

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  I paid for Divi. All day been trying to login, I had a previous account. Did not get any login info with purchase, WHY??? Shat do I do?
  It is hosted and paid for domain name at HostGator.

  I see that you received help a couple of weeks ago, but people were assuming that your site was hosted here under the Business plan on WordPressdotcom.

  What is the URL of the site you need help with? That way we can point you in the right direction for assistance.

  If by chance you are talking about a site using the standalone WP software, you’ll want to post at the support forums at https://wordpress.org/support If you don’t have a username on the ORG forums you can register one on that page.

  Standalone WP and WordPressdotcom are different entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/