Divi Builder cannot be used in new version of WordPress

  • Unknown's avatar

    I am unable to edit a site through Divi Builder, as the Divi Builder does not load and save when I click okay. I was also able to make edits through the edit page function on the WordPress dashboard, but currently the format looks very different from what it looked like before and I am having a hard time navigating through it, is there a way to revert to the old way of editing pages or another way to change the Divi Builder?

  • Hi! If you prefer working with Divi, could you check in with their support? They’ll usually be able to help with situations like that.

    You’re also welcome to stop using it, but if you’re using it currently, consider proceeding with caution.

    Also, could you send a link to the site you’re having trouble with?

    Note these forums are for the sites hosted and managed here at WordPress.com. For help with a WordPress installation hosted somewhere else, you’ll need to use these forums instead:
    https://wordpress.org/support/forums/

  • Unknown's avatar

    Hi, if I am not wrong the Divi Builder was already in-built when we had set up our website, so I don’t think Divi Builder will be able to help with it, do correct me if I am not correct :)

    Additionally, here is the website that I need help for, if you could help me troubleshoot what is wrong, really appreciate your help!

  • Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by GoDaddy.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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