Divi Theme deleted from my site

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  rivercitysealcoating · Member · Nov 24, 2021 at 4:37 pm

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  Hello. I’ve been using Divi without issues for the past few years. It looks like this past Monday 11/21 it appears the ‘Divi’ theme has been completely deleted from my Themes along with every piece of content inside. How can I roll back my site ASAP.

  Please help!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  rivercitysealcoating · Member · Nov 24, 2021 at 4:39 pm

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  not sure why thRiver City Sealcoatinge site didn’t link

  it’s

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  amirudra789 · Member · Nov 24, 2021 at 4:43 pm

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  Hello

  Could you please make sure that you have a Business plan or higher to use the custom theme: https://wordpress.com/support/themes/#uploading-custom-themes

  Also, I will tag this thread for staff assistance, they will get back to you at any moment asap.

  Regards:

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  staff-doublebassd · Staff · Nov 24, 2021 at 7:38 pm

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  Hi there,

  I checked your site and your domain is hosted on Bluehost and the site is using the open-source WordPress.org software, so the dotorg forums will be the best bet for assistance with this:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would definitely reach out Bluehost to see if they see any issues on their end.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!