DMCA Take Down Notice
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It has now been a week since I sent the completed form and the pirate file is still online. The last time I sent one, the file was taken down within two days. So what’s going on?
Thanks.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Our terms of service team doesn’t have any record of a DMCA request submitted by the account you’re using to post here.
If you would like to formally report an instance of copyright infringement for material that you hold rights over, please follow the instructions at https://automattic.com/dmca-notice/ to submit a DMCA notice identifying yourself as the copyright holder (or someone legally authorized to act on the behalf of the copyright holder). You can also use this support page, https://wordpress.com/support/copyright-infringement-what-to-do/, as a guide.
We are not able to assist with copyright complaints in the public forums.
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Hello,
May I point out to you that, in my humble opinion, the question is not to know from which e-mail address a take download request was sent, but to deal with that request.
It’s shame that there is no way of attaching to this message copy of the message I received from your serices 7 days ago, after making this request. I am surprised that this request has not yet been processed and would like it to be processed as quickly as possible. -
As this is a legal matter, please follow the instructions at https://automattic.com/dmca-notice/
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Following your latest reply, please note that, as I have already told you, I have already submitted the form., as testified by the following reply to it:
“On 27/10/2020 at 8:25 PM, “Support” <(email visible only to moderators and staff)> wrote:
##- Please type your reply above this line -##
Hello,Thank you for your submission.
We manually review DMCA takedown notices in the order in which they are received. Your notice is now awaiting review. After the review is complete, we will reply to the email address provided unless we have already responded to this matter as the result of an earlier notice that you submitted.
Please do not submit multiple notices aimed at the same content as this will increase the time it takes you to receive a reply.
If you have any questions in the meantime, you may wish to review the following documentation:
* https://en.support.wordpress.com/copyright-and-the-dmca/
* https://en.support.wordpress.com/our-dmca-process/
* https://en.support.wordpress.com/fair-use/
* https://en.support.wordpress.com/copyright-infringement-what-to-do/
* https://en.support.wordpress.com/prevent-content-theft/As outlined in our DMCA policy (http://automattic.com/dmca), by submitting your takedown notice you acknowledge that a copy”
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As my colleague mentioned, “Our terms of service team doesn’t have any record of a DMCA request submitted by the account you’re using to post here.”
What email address did you submit it from? We can use that to track down the status of your request in our system.
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In fact, I replied yesterday to the confirmation of submission of the DMCA Take Down Notice, asking what was going on, and just received a message informing me that the URL was taken down, which it actually is.
Thanks again.
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That email address is not the email address associated with the WordPress.com account you used to create this forum thread, which is why we can’t find your request in our system. You used a completely different WordPress.com account to submit that request.
I have confirmed that your DMCA request is in our system under that other account, and our terms of service team will follow up on it as soon as it reaches the top of their queue – they handle these requests in the order they’re received.
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