dns

  • Unknown's avatar
    georgesriverpoolcertifiers · Member ·

    dns issue just started. no idea how or why, everything working fine before.

    current error:
    You can’t get there from here (site_id mismatch error).

    This happens when an external blog (a self-hosted blog using the Jetpack plugin) is pointed to WordPress.com by DNS.

    If you are trying to migrate away from WordPress.com, please update your DNS to point the domain to your own server.

    Otherwise please contact WordPress.com support and explain what you were trying to do, what steps you took, what you expected to happen, and what actually happened.

    —

    current dns settings:

    Domain:georgesriverpoolcertifiers.com.au
    Registrar:Web Address Registration Pty Ltd
    Updated On:2021-08-16
    Status:serverRenewProhibited
    Name Servers:ns1.wordpress.com
    ns3.wordpress.com
    ns2.wordpress.com

    Site: https://georgesriverpoolcertifiers.wpcomstaging.com.
    WP.com: Yes
    Correct account: Yes

  • supernovia · Staff ·

    Hey there, your upgrade for the site expired a while ago. Can you re-add that here?
    https://wordpress.com/plans

    You were using a Business Plan, and the site had either a custom theme or custom plugins (maybe even both), so I’d recommend the Business Plan again.

    You’ll be able to re-map the domain at that point, too, and you’ll also get direct support if needed.

  • The topic ‘dns’ is closed to new replies.