DNS and IP
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IP is not propagating properly and i need you to update the IP again. I recently had it pointed to Squarespace but now want it to be hosted through WordPress
The blog I need help with is: (visible only to logged in users)
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Hi @annierosette.
Is the site you are needing moved to WordPress.com currently hosted on Squarespace?
If so, we have a guide to explain the process of transferring the site to WordPress.com here:
https://transferto.wordpress.com/squarespace/If you have further questions, it would be helpful if you could share the current address of the site so we can get you pointed in the right direction.
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My domain is annierosette.com and I disconnected the domain from squarespace but I don’t know what i need to change in the DNS for it to point to wordpress.
If you type in annierosette.com nothing comes up.
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Thanks for that information.
annierosette.com does appear to be hosted here at WordPress.com according to the whois data. As a volunteer I don’t have access to your account, so I’m not sure when the transfer was initiated. Domain transfers normally take between 5 and 7 days. Have you checked your transfer status?
You can check it here:
https://wordpress.com/domains/manage/I am going to add the modlook tag in the sidebar so that a staff member can check this out for you as well.
We also have a great page with more detail about domain transfers here:
https://en.support.wordpress.com/incoming-domain-transfer/status-and-failed-transfers/ -
Hi @annierosette, you’ll need mapping for the domain to work:
http://en.support.wordpress.com/domains/map-existing-domain/Right now your domain is pointed at our servers, but without mapping, our servers don’t know what site to point it to. Once you add mapping, give it a few hours and it will start working properly.
Update us here if you have questions or need more help. Cheers!
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