DNS domain name pointing to my domaine is not working

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  etiennelorent · Member · Dec 28, 2013 at 6:26 pm

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  DNS changes from https://etiennelorent.wordpress.com to https://etiennelorent.be is not working … I am premium wordpress.com and bought https://etiennelorent.be with you but it won’t work

  what do I need to do to make it work … thanks a lot for your time and help

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Dec 29, 2013 at 6:53 pm

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  Hi there – You’ll need to update the name servers with your domain registrar (whoever you bought the domain itself from) to point them to WordPress.com as described here:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain

  If you did not buy this domain from any other registrar, but only paid WordPress.com for it, then please let me know. We don’t sell .be domains, so I can restore your credit and you can register a .com, .net, .org, .me, or .co domain instead.

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  etiennelorent · Member · Jan 27, 2014 at 8:59 pm

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  ah yeah we bought it from you in the premium package and it is a .be so it is probably why it is not working… can you give me the name of the a registar that could handle this ???

  thanks for you time

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  eurello · Staff · Jan 27, 2014 at 11:51 pm

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  Hi Etienne,

  I’ve removed the mapping and reset the credit to new so you can register a new domain. I believe GoDaddy registers .be domains. Or you can register an available .com, .net, .org, .me, or .co domain instead.

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  etiennelorent · Member · Jan 29, 2014 at 8:51 pm

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  Ok thanks for this

  I just bought the domain etiennelorent.be but it seems I can’t make it to map it …

  any idea ?

  where can I see my reset credit …?

  benoit

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  etiennelorent · Member · Jan 29, 2014 at 8:52 pm

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  Ok thanks for this

  I just bought the domain etiennelorent.be but it seems I can’t make it to map it …

  any idea ?

  where can I see my reset credit …?

  Etienne

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  eurello · Staff · Jan 29, 2014 at 11:42 pm

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  Hi Etienne,

  To map it, just go here and do the same as you did before, click ‘register or map a domain name’:
  https://etiennelorent.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Then, type etiennelorent.be into the box, press ‘go’ and follow the prompts. Your free credit will be used automatically when you check out.

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  etiennelorent · Member · Jan 31, 2014 at 3:53 pm

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  won’t use the free credit and won’t go with my info card ???

  what can I do?

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  kevmarsden · Member · Jan 31, 2014 at 5:30 pm

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  Hi Etienne,

  I’m going to close this thread, so we can consolidate responses on this thread:

  https://en.forums.wordpress.com/private-support/domaines-erreur-de-validation-de-credit-du-domaine-whyle-mapping-it?replies=3

  Thanks!