DNS error

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  agirlandherpoms · Member · Sep 7, 2017 at 4:02 pm

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  I’m having a DNS error, and I have no idea how to fix it. Help! I haven’t changed anything and was very surprised to find my site not working!

  The blog I need help with is: (visible only to logged in users)

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  kimdebruijn · Member · Sep 7, 2017 at 4:07 pm

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  There are several topics to be found with Google to fix DNS errors. For example: https://www.tomsguide.com/us/how-to-dns-fix,review-113.html

  Hope that helps you on your way. Good luck.

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  justjennifer · Member · Sep 7, 2017 at 4:25 pm

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  @agirlandherpoms Hi there, is it possible that your WordPressdotcom upgrade plan wasn’t renewed on time? Regardless, I’ve tagged this thread for Staff assistance.

  FWIW-your nameservers are currently pointing to WordPressdotcom.

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  justjennifer · Member · Sep 7, 2017 at 4:27 pm

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  @kimdebruijn – Thanks for trying to help here. Please review the support guides I mentioned earlier:
  https://en.support.wordpress.com/com-vs-org/
  https://en.support.wordpress.com/wordpress-com-volunteers/

  If you are not certain whether a site is hosted here on WordPressdotcom, please refrain from answering and add the MODLOOK tag to the Tags section of the forum thread sidebar for Staff attention. Thanks.

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  agirlandherpoms · Member · Sep 7, 2017 at 4:37 pm

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  @justjennifer It’s not up for renewal until November :(

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  agirlandherpoms · Member · Sep 7, 2017 at 4:39 pm

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  @justjennifer It’s not up for renewal until November :(

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  justjennifer · Member · Sep 7, 2017 at 5:02 pm

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  Hello again, sorry this is so frustrating, but Staff will help out when they are available.

  However, if you have any WordPressdotcom upgrade plan, you are eligible to contact Support directly through the Contact Us page in your dashboard. Have you tried that? https://wordpress.com/help/contact

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  agirlandherpoms · Member · Sep 7, 2017 at 5:18 pm

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  I haven’t yet @justjennifer. I will now!

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  kokkieh · Staff · Sep 8, 2017 at 9:38 am

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  Hi there,

  I see we’ve since helped you with this via live chat, so I’m closing this thread as a duplicate.