DNS error after about 3 months since renew Domain

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  burns0 · Member · Feb 10, 2015 at 1:14 am

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  Hey all looking for some help. Basic user here. Can’t seem to access my site since I renewed the domain I bought with WordPress.com. Preview and everything looks good I can even post just can’t seem to look at the site.

  Any help would be greatly appreciate.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  dannywellman · Member · Feb 10, 2015 at 2:05 am

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  Hello there!

  The blog I need help with is theindiependant.co.

  That site doesn’t exist. I’m assuming you meant theindiependant.com. The DNS is still registered through Godaddy.
  When I looked at the WhoIs for that site, I saw something that you might want to look in to.
  Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
  Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
  Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
  Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited

  It looks like it’s locked down from you being able to transfer it normally. I would contact GoDaddy @ (480) 505-8877 and see if they can figure out what’s going on.

  If the site you’re referring to isn’t theindiependant.com, then ignore everything I just said and let me know what site you’re referring to.

  Good luck!

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  burns0 · Member · Feb 10, 2015 at 2:13 am

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  Hey! Thanks so much for the reply. The domain is theindiependant.co. Does that make a difference? Thanks for the help

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  burns0 · Member · Feb 10, 2015 at 8:55 pm

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  I’m not sure what you mean by the fact that my site doesn’t exist when I log into the billing on wordpress.com it says that I renewed and own the domain. How do I get that domain to show everything that was previously on my site, that is still set up on wordpress?

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  dannywellman · Member · Feb 11, 2015 at 1:26 am

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  Hello again!
  For some reason, it looks like your purchase of the domain didn’t go through, or something. I’m not sure. Whenever I check whois (a service that lets users know who owns websites), it says your site address is available for purchase. http://www.whois.com/whois/theindiependant.co

  What do you see on this page: https://wordpress.com/my-domains/? Note: you’ll need to be logged in for it to show any domains registered to your account. If that page shows that you own the theindiependant.co domain, some part of the registration process didn’t go through correctly.

  If your domain isn’t listed there, can you double-check that you followed these steps, please?

  Let me know what you find out, please!

  Good luck!

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  burns0 · Member · Feb 11, 2015 at 1:40 am

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  Yes it says that theindiependant.co is my primary domain. Status: Expiring – will stop functioning on September 17, 2015. Also says http://theindiependantdotco.wordpress.com/ will redirect to the primary and that it never expires. It’s so frustrating it doesn’t make any sense haha thanks for the help look forward to hearing back!

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  dannywellman · Member · Feb 12, 2015 at 3:06 am

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  Well, I’m not sure what’s going on. I don’t have access to any of your account information…I’m just a volunteer. I’ll tag this thread for staff follow-up. Please be mindful that they normally respond to threads by time stamps and will get to other ines before yours if they’ve been out there longer.

  I’m sorry I can’t help you more! Maybe someone else in the forums might have an idea or a WordPress staff member will see this soon.

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  burns0 · Member · Mar 6, 2015 at 4:52 am

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  Do certainly appreciate the help, Danny.

  Have yet to resolve the issue, so … Bump!