DNS mapping
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I purchased the upgrade to change my URL from http://www.idepittsburgh.wordpress.com http://www.idepittsburgh.com. Now there seems to be a problem with the DNS mapping and the upgaded url does not work. How do i map my DNS so my updated url routes to the original wordpress page?
The blog I need help with is: (visible only to logged in users)
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Has 72 hours passed since you purchased the upgrade?
Did you follow the correct process?
How domain mapping works
Registering an underlying .wordpress.com URL first is required for domain mapping. That underlying URL does not have to match the domain URL when you are domain mapping. What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL .wordpress.com to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long. https://en.support.wordpress.com/domains/There are 3 ways to add a custom domain to your blog. Please note that an active WordPress.com plan is required to add a custom domain to your site. https://en.support.wordpress.com/domains/#getting-started
WordPress.com does not accept domain transfers but mapping an existing domain is possible. http://support.wordpress.com/domain-mapping/map-existing-domain/ The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade. The WordPress.COM upgrade for mapping a domain must be renewed annually.
WordPress.com does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs
https://en.support.wordpress.com/add-email/
https://en.support.wordpress.com/email-forwarding/If you have any unanswered questions type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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We just don’t use the www prefix on domains connected to WordPress.com sites. We redirect that prefix, so if you want to use the www on your business cards, etc, you can by all means do that, but it won’t display if someone views your site in their browser.
We state that we don’t use the www prefix on the Register a domain support page, here:
This is a server-side setting that applies to every site on WordPress.com, and there is no way to force it to display the www or to add an exception for a specific site. If that is unacceptable to you, you will need to find another provider to host your site. https://en.forums.wordpress.com/topic/i-waisted-hours-and-hours-talking-to-a-support-that-didnt-help-with-simple-dns?replies=5#post-3005149
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My domain name is also not working. I checked my host and they said, wordpress needs to put in the zone file. I contacted support. no reply. I will do it myself if it is possible but I don’t know how. so frustrating!!! I always enjoyed wordpress but now, no so much :(
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Hi ryanrable,
I purchased the upgrade to change my URL from http://www.idepittsburgh.wordpress.com http://www.idepittsburgh.com.
The domain mapping upgrade for idepittsburgh.com was purchased using a different account. Please login to the account you used to purchase the upgrade and reply here. Once you’ve done that, I can look into this further for you.
Thanks!
@saffiyah — please use this link to start a new thread for your question. If you tag it with ‘modlook’ on the right hand side, a member of staff will be happy to look at your domain.
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