DNS Mapping for Domain email

  • Unknown's avatar

    I just set up a wordpress.com blog. I already had a domain name (example.com) and an email address ((email visible only to moderators and staff)). I’m forwarding my domain to the wordpress.com through upgrades/domain ($12 annual fee) and that worked fine. Now I’m not receiving emails. I found where to enter custom DNS for the domain example.com but have no idea how to correctly map it according to:
    MX <pref> <host>
    TXT <text>
    CNAME <subdomain> <host>
    A <subdomain> <IP>

    Please help!
    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi. To have email addresses at your own domain name, you could set up a free account with Google Apps. Here’s how to do it:
    http://en.support.wordpress.com/domain-mapping/google-apps-email/

  • Unknown's avatar

    Thanks. I saw this set up for Google Apps. The problem is I already had an email for the domain and now can’t receive on the account. Would I simply duplicate the account through google?

  • Unknown's avatar

    You mean you already had an email account for that particular domain name? You’d have to verify with your email provider what information to enter (which MX, CNAME records to input). Otherwise, simply create an identical email address with Google Apps.

  • Unknown's avatar

    I use my old host for my email, the code I needed to use is below (made generic) – you will need to work with your email provider to get the right info – then WordPress.COM uses a bit different syntax than the Sys Admin at my old host was used to so I needed some help from the Staff here – then all went well. Remember things must be exact including the “full stop” (period) at the end of the line. I had to put the code below in the DNS mapping section I think.

    `A mail 255.255.255.255
    MX 10 mail.my-domain.com.’

  • Unknown's avatar

    Thank you. I entered this code and did a verified. All checked out so I saved, which oddly transposed the code with full stop preceding my IP. What now!?

  • Unknown's avatar

    I’ve been having issues with the save actually transposing the code, but have not had a full stop appear before the IP.

    I also have the new WP blog load at my original domain name but needed email to hit my original hosted email servers, not the WP servers. I simply added in this line of code (in Settings/Domains/Edit DNS of primary)

    MX 10 mail99.example.com.

    This was provided in the DNS records of my original hosting company and now that WP knows it, the email is working fine again, although it did take Google overnight to resolve correctly (yahoo resolved immediately).

    Hope that helps. My trouble right now is with my webmail.
    webmail.example.com resolves to just example.com (the WP site), even after I’ve added a CNAME record in WP for the webmail to resolve to my email host webmail.

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