DNS messed up

  • Unknown's avatar
    helpmenowdoc · Member ·

    DNS messed up and can’t locate my newer site. It regressed back to the free site I built on google

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • kokkieh · Staff ·

    Hi there,

    While your site is connected to your WordPress.com account via the Jetpack plugin, your site isn’t hosted on our servers and your domain isn’t registered with us. So we have no control over those, and aren’t able to help with this.

    I see at the moment your DNS is pointed to us, but your domain isn’t connected to any site hosted on WordPress.com, so that won’t do anything. Instead, you’ll want to point your DNS to whoever is hosting your new site, and that DNS change will need to be made at Google Domains, as they’re your domain provider.

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