DNS name resolution problem.

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  molly18679 · Member · Apr 18, 2015 at 12:21 pm

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  Hi All,

  my domain senzazuccherotravel.com (hosted on your DNS servers) is not resolved anymore. Can you please check?

  Thanks

  Francesca

  The blog I need help with is: (visible only to logged in users)

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  molly18679 · Member · Apr 18, 2015 at 12:58 pm

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  my new url should be senzazuccherotravel.com.
  DNS name are not resolved anymore.

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  molly18679 · Member · Apr 18, 2015 at 6:55 pm

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  Still no news?
  My site in not reachable!!

  Please help!

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  timethief · Member · Apr 18, 2015 at 7:14 pm

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  Although senzazuccherotravel.com has been registered, it is not using WordPress.com nameservers.

  If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below. We require that your name server configuration include only the following servers or their numeric equivalents:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  If you have access to change the nameservers for this domain, please remove all nameservers not on the required list above.

  To learn about how to correctly map to an existing domain from a .wordpress.com hosted blog, please see our documentation. http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain If you’re not sure whether you own this domain or not, the WHOIS database https://www.whois.net/default.aspx record may help you out.

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  rachelmcr · Member · Apr 20, 2015 at 3:54 pm

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  Hi Francesca,

  I see you chatted with Tish about your domain the other day. She contacted our domain registrar to try to recover your domain, but we’re still waiting to hear back about it. Tish will email you as soon as we have news about it. :)

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  claudiakruger · Member · Apr 23, 2015 at 3:16 pm

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  Hi
  I’m having the same problem.
  My domain claudiakruger.com.br is not reachable and I’ve gone through the
  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM
  already.
  When I set my primary domain as claudiakruger.wordpress.com it works fine, bus when I go to claudiakruger.com.br I get this message

  ERR_NAME_NOT_RESOLVED

  Somebody help me, please!

  Claudia

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  rachelmcr · Member · Apr 23, 2015 at 3:25 pm

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  Hi Claudia, please contact us directly or start a new forum thread with your question. That way we’ll be able to help with your domain without getting it mixed up with the original domain mentioned in this forum thread. Thanks!