DNS needs to be updated

  • Unknown's avatar

    I’m new to this. Everything seems to be “ok” but I have an error message “DNS needs to be updated”. Can’t someone help me with this? Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi!

    It looks like something may have gone wrong during the domain registration. The domain wasn’t actually registered successfully. Can you try to register ihpa2012.com again through the instructions here?

    Register a New Domain

    You shouldn’t be charged since the domain is part of the Premium bundle.

  • Unknown's avatar

    Hi Jeremey,

    Most of my instruction are in French but I can still follow the steps.
    This is the third time I’m going over this except for step 7. “Make a payment to complete the registration” since the domain is part of the Premium bundle. I have updated my domain to be the primary domain on the My Domains page. I still getting the error message.
    Do you have more tricks..
    Thanks

  • Unknown's avatar

    Hi!

    That’s odd – it looks like the domain registration was unsuccessful again meaning the domain wasn’t actually registered although it appears on your site. It looks like the issue is that our registration process is rejecting the French version of New Brunswick (Nouveau-Brunswick). To solve the issue, I temporarily switched your interface to English and registered the domain before switching it back to French. Can you try the domain now? If it’s not working, please clear your browser’s cache as explained here:

    Solve Common Browser Issues

  • Unknown's avatar

    Hi Jeremey,

    The domain is now working. I will pass this information to my French friend.

    Thanks!!

  • Unknown's avatar
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