DNS needs to be updated

4theloveoffiber · Member · Mar 16, 2015 at 3:48 pm
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Ok I have looked this up and haven’t found an answer that has helped.

When I go to my blog TheYearImadeMyOwnClothes.com I get the message that the server is down. I went into check on my domains and get the message “DNS needs to be updated”

I’ve cleared my cookies and cache, my domain name is already mapped. I checked my DNS records and they all say that they are handled by WordPress

I am at a loss of what else to do, my blog was working just fine last night and now suddenly nothing. What do I need to do to fix this?!

The blog I need help with is: (visible only to logged in users)
galois · Member · Mar 16, 2015 at 3:50 pm
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Non-WordPress.com Nameservers
Although theyearimademyownclothes.com has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

To learn about how to correctly map an existing domain, please see our documentation. If you’re not sure whether you own this domain or not, the WHOIS database record may help you out.

Less Information

We require that your name server configuration include only the following servers or their numeric equivalents:

NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM
Your name servers are as follows:

If you have access to change the nameservers for this domain, please remove all nameservers not on the required list above.

A DNS lookup for your blog returns the following information:

; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> NS theyearimademyownclothes.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 2270
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;theyearimademyownclothes.com. IN NS

;; AUTHORITY SECTION:
com. 60 IN SOA a.gtld-servers.net. nstld.verisign-grs.com. 1426520954 1800 900 604800 86400

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Mon Mar 16 15:49:35 2015
;; MSG SIZE rcvd: 119

Full instructions
http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain
4theloveoffiber · Member · Mar 16, 2015 at 3:51 pm
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I’ve already checked this, WordPress is my host, has been for three years now.
galois · Member · Mar 16, 2015 at 3:54 pm
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I’ve already checked this, WordPress is my host, has been for three years now.

I know that WordPress is your host. You need change the nameservers for use that domain (http://theyearimademyownclothes.com/) on your WordPress.com blog.

See the instructions again, please.
4theloveoffiber · Member · Mar 16, 2015 at 3:59 pm
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Yes, but I have already tried that twice and it isn’t working.
galois · Member · Mar 16, 2015 at 4:04 pm
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You need three things:
a) Buy the domain mapping upgrade
b) Change/update the “nameservers”
c) Update the Primary Domain

Did you do all three?
4theloveoffiber · Member · Mar 16, 2015 at 4:15 pm
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Yes, yes, and yes
galois · Member · Mar 16, 2015 at 4:30 pm
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Ok, I tagged this thread with the modlook tag for Staff attention. Subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
4theloveoffiber · Member · Mar 16, 2015 at 4:56 pm
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Thank you!
4theloveoffiber · Member · Mar 16, 2015 at 5:00 pm
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Thank you!
seanperryman · Member · Mar 16, 2015 at 5:19 pm
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The problem you are having here is that your domain is expired, just need to re-up it with your registrar.

Domain Name: THEYEARIMADEMYOWNCLOTHES.COM
Registrar: WILD WEST DOMAINS, LLC
Sponsoring Registrar IANA ID: 440
Whois Server: whois.wildwestdomains.com
Referral URL: http://www.wildwestdomains.com
Name Server: NS1.WORDPRESS.COM
Name Server: NS2.WORDPRESS.COM
Status: redemptionPeriod http://www.icann.org/epp#redemptionPeriod
Updated Date: 16-mar-2015
Creation Date: 13-feb-2014
Expiration Date: 13-feb-2015
seanperryman · Member · Mar 16, 2015 at 5:21 pm
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As to why it was seemingly working last night and has quit today, since the domain was updated today they could have suspended it after a month-long grace period.
4theloveoffiber · Member · Mar 16, 2015 at 5:39 pm
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This is getting ridiculous, you guys are helping and I appreciate it, but I failing to understand why after three years this is happening and why am I paying for this hassle.
galois · Member · Mar 16, 2015 at 5:54 pm
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@seanperryman: the user @4theloveoffiber needs staff assistance.
Whenever someone post something, this thread goes up. And Staff members attend in order from oldest to newest.

@4theloveoffiber: please, be patient while waiting.
4theloveoffiber · Member · Mar 17, 2015 at 1:53 am
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I still had an open ticket with a staffer so I asked them, my DNS says

A theyearimademyownclothes.com handled by WordPress.com
MX theyearimademyownclothes.com mail handled by WordPress.com email forwarding
NS theyearimademyownclothes.com handled by WordPress.com
CNAME *.theyearimademyownclothes.com handled by WordPress.com

….so hopefully they can handle it
pmciano · Member · Mar 17, 2015 at 4:39 pm
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@4theloveoffiber

It seems like you’ve already canceled this domain, the associated WordPress.com Premium Plan, and received a refund.

If you have any more questions regarding this transaction, let me know.
4theloveoffiber · Member · Mar 17, 2015 at 4:42 pm
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Yes, I was speaking with another staffer on this matter and his only suggestion was to pay $80 and as I wasn’t going to pay $80 on top of the money I already spent, I canceled my account. No use paying for an blog no one can see.
pmciano · Member · Mar 17, 2015 at 7:42 pm
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@4theloveoffiber

Understood.

If you have additional questions, please let us know.

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