DNS needs to be updated & Email now crashed

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  joefoote · Member · Feb 12, 2013 at 8:59 pm

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  Out of the blue I got an error saying my DNS needs to be updated to go into my domain registrar and add the following:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  However my domain is hosted on wordpress?? I use google apps to link google mail to the tempoclash.com domain but there is no option to change nameservers in google apps. I have a feeling its to do with the wordpress domain itself. Please help this is really urgent, my work emails have stopped working!!

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Feb 12, 2013 at 9:06 pm

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  First things first – your domain name tempoclash.com. is in redemption – you need to renew it or nothing including your blog will work

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  auxclass · Member · Feb 12, 2013 at 9:07 pm

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  this is also flagged for the staff to help you

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  joefoote · Member · Feb 12, 2013 at 10:28 pm

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  I renewed it on the 15th of January??

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  catrymer · Member · Feb 13, 2013 at 12:20 am

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  Hi there,

  It looks like you unsubscribed from your domain upgrade on January 12, before trying to renew on January 15. Unfortunately, because your domain was still a registered domain on January 15 you couldn’t purchase the domain again, so you renewed your domain mapping but not your registration.

  I will contact you directly to discuss your options for how to get your domain out of redemption.

  Best!

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  joefoote · Member · Feb 13, 2013 at 2:11 pm

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  Ok yes please do. Its really very important. I cant work or make money! :(

  If you could provide help right away that’d be much appreciated!