DNS Record access
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Hi, my website tulipspecialcare.com was in WordPress. I have been trying to get support to help move my DNS records but I could not get access. The login I have is for wordpress.tulipspecialcare.com and there is no way to speak to a human at WordPress for clarification on anything. The only support offered is for premium members?? really? It seems that the records are hidden and the only things viewable on the web are the SOA and NS info for my site. I transfered my Name servers back to godaddy since I did not knpow what else to do. Now the site is unreachable. Please help
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Hi,
I’ve checked it, and the site tulipspecialcare.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoYour site is hosted with Amazon. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here.
Hope this helps!
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