DNS Records, where are they?

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  jonathan26b973d31c · Member · May 4, 2023 at 2:15 pm

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  DNS Records, where are they located on my WP Dashboard??

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 4, 2023 at 6:04 pm

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  Hi there,

  I do not see any upgrades under your @jonathan26b973d31c WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login?

  On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Once you are connected to the correct account we are happy to help you with managing your domain. Thanks!