DNS, unable to add an entry for a subdomain hosted by an external provider

  • Unknown's avatar

    I have my blog registered at GoDaddy which uses the WordPress name servers. I have added a hosting account for a subdomain at GoDaddy as we have a need for a custom payment solution using Braintree. I have added an A record to the subdomain in the WordPress DNS manager and have waiting 24 hours but I am unable to browse to my subdomain. I believe this is due to a CNAME existing in the WordPress DNS for *.websitename.com which I cannot delete. Please advise and thanks in advance.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I just visited http://memberships.minakicottagers.org/ and was directed to your GoDaddy site.

    Domain changes usually take several hours to fully take effect (and theoretically can take up to 72 hours). I’d recommend checking back in a few more hours. You can also try clearing your browser’s cache and cookies. Instructions can be found here:

    Solve Common Browser Issues

    If it’s still not working 24 hours from now, simply reply back and let me know. I’m happy to investigate further.

  • Unknown's avatar

    Yes it does seem to be working now. I tested in multiple browsers and cleared my cache multiple times. Must have been the TTL. Glad I’m not completely loosing my mind. Thank you

  • The topic ‘DNS, unable to add an entry for a subdomain hosted by an external provider’ is closed to new replies.