DNS was purchased but is not registered

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  carolmitchell · Member · Jan 18, 2013 at 6:50 pm

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  I registered a domain through wordpress. When I use the Domain Diagnostic Tool, it says that the domain is not registered. But on the Manage Domain Screen it shows as active. The WordPress site is livingthebeachlifeskn.com and the domain is http://www.livingthebeachlifeskn.com

  The blog I need help with is: (visible only to logged in users)

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  tandava108 · Member · Jan 18, 2013 at 7:17 pm

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  It sounds like you may have just brought domain mapping and not the domain itself. Were you charged the $18.00 for a domain plus mapping or the $13.00 for mapping only – which is for people who already own the domain?

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  carolmitchell · Member · Jan 18, 2013 at 7:41 pm

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  I got the WordPress Value Bundle which includes the domain … I thought :-). I think you are right.

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  auxclass · Member · Jan 18, 2013 at 7:52 pm

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  the domain name needs to be registered and then it needs to be mapped – I think there is some sort of credit for the registration – sorry not sure how that works exactly in the bundle – then the domain name you registered is mapped –

  I have flagged this for the staff to help in case there has been a problem in your account

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  carolmitchell · Member · Jan 18, 2013 at 7:56 pm

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  The Value bundle is supposed to include registration and mapping of a domain.

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  carolmitchell · Member · Jan 18, 2013 at 7:57 pm

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  Thanks for the flag. I believe there is a problem.

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  kathrynwp · Staff · Jan 18, 2013 at 11:15 pm

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  As several folks have pointed out, it looks like you mapped a domain to your site, but you didn’t register it. A domain needs to be registered before it can be pointed (mapped) to your site.

  I’ve removed the current mapping so you can try again. :-)

  Here are the instructions for registering a new domain.

  Please let us know if you run into any further problems.

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  carolmitchell · Member · Jan 19, 2013 at 1:50 am

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  Thanks. I will try again.

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  kathrynwp · Staff · Jan 21, 2013 at 2:09 pm

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  If you need any further help, just let us know.

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  carolmitchell · Member · Jan 21, 2013 at 3:27 pm

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  Thanks. This worked.