DNS Zone Records problem

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  phentemine375fr · Member · Dec 30, 2012 at 3:29 am

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  Hello,

  I am mapping a .fr to my blog.

  I went here http://en.support.wordpress.com/domains/dns-zone-records/ and added my domain to add a DNS zone, but the registrar won’t change the dns because it says zonecheck failed.

  From my domain company:
  “We have recorded a request of nameservers’ change of your domain phentemine375.fr.

  Requested nameservers:
  Server #1 : ns1.wordpress.com
  Server #2 : ns2.wordpress.com

  The change has not been performed due to the following error message:
  E12-M1215 Operation can’t be performed – Zonecheck failed
  At this time, and according to the technical requirements of the registry, the above nameservers are not ready to host the new domain name. Please ensure as soon as possible that the domain name is properly installed and configured with this tool:
  http://zonecheck.netim.com/en/

  In order to perform this change, please ensure that you have requested the correct nameservers or contact your host / system administrator to correct the issue.
  Then you can request a new nameserver change.”

  I used the tool and the ZoneCheck indeed failed: “The nameserver list doesn’t match the given one
  The given nameserver list (ns1.wordpress.com, ns2.wordpress.com) is not consistent with the one retrieved from the zone (ns1.wordpress.com, ns2.wordpress.com, ns3.wordpress.com).”

  Any ideas? Thanks

  The blog I need help with is: (visible only to logged in users)

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  phentemine375fr · Member · Dec 30, 2012 at 7:24 pm

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  Can someone at wp.com add a DNS Zone manually to my domain phentemine375.fr please? I have seen that the support team did this for other people on the forum that had the same problem as me.

  I went here and added my domain but it still doesn’t work: http://en.support.wordpress.com/domains/dns-zone-records/

  Many thanks!

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  andrealeebishop · Staff · Jan 3, 2013 at 7:11 pm

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  The Zone is already added to your account. Could you please try updating your name servers at Netim to our name servers? Thanks.

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  phentemine375fr · Member · Jan 3, 2013 at 7:20 pm

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  Thanks for your reply. The Zone Check at netim failed so the DNS can’t be updated. Please see here: http://zonecheck.netim.com/zonecheck/cgi-bin/zc.cgi?zone=phentemine375.fr&ns0=nS1.WORDPRESS.COM&ips0=&ns1=nS2.WORDPRESS.COM&ips1=&ns2=&ips2=&ns3=&ips3=&ns4=&ips4=&ns5=&ips5=&ns6=&ips6=&ns7=&ips7=&intro=t&testname=t&explain=t&details=t&progress=counter&report=byseverity&format=html&lang=en&errorlvl=&dontstop=nostop&profile=automatic&transp3=ipv4&transp4=std&ha=&ds=&dnskey=

  Help!

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  andrealeebishop · Staff · Jan 4, 2013 at 8:14 pm

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  Thanks for including the picture. Could you please try entering all 3 name servers?

  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  Let me know how it goes. Thanks!

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  phentemine375fr · Member · Jan 4, 2013 at 10:43 pm

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  It works! Thanks

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  andrealeebishop · Staff · Jan 7, 2013 at 6:10 pm

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  Great news! Thanks for letting me know.