‘DNS_PROBE_FINISHED_NXDOMAIN’ message – site can’t be reached

  • Unknown's avatar
    bodypositiveb · Member ·

    I’m brand new to this site and have only been using it for a couple of weeks. I got an email a couple of days ago saying there was an issue with my site, and since then I’ve been getting this error:
    ‘This site can’t be reached
    DNS_PROBE_FINISHED_NXDOMAIN’
    I am completely clueless with where to start. I’ve tried doing some research but can’t seem to find a solid answer since advice varies from one place to the next. Any insight would be great.

  • staff-doublebassd · Staff ·

    Hi there,

    Is this in regards to bodypositiveb.com? If so, it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums

    These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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