Do I have more than one WordPress Blog?

  • Unknown's avatar
    writerbobt · Member ·

    Onthemovewithgrandpabobmc.wordpress.com . is this an active account

    Onthemovewithgrandpabobmc.wordpress.com Is this an active account? If so, what is my password

    Either help me resolve my problem or I want to cancel my account that I have had for several years. Why don’t U have a CHAT feature?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themagicrobot · Member ·

    Livechat is available at WordPress.com if you have an upgraded plan.
    The site https://onthemovewithgrandpabobmc.com/ is still online. The username is bobmc1930 Only you know your password but if you still have access to the email address attached to the account then you can get a new password: https://en.support.wordpress.com/passwords/

  • Unknown's avatar
    themagicrobot · Member ·

    I should have said that you have an upgraded plan so Livechat is available to you but only if you’re logged in to the account with the upgrade.
    I perhaps ought to point out that the custom domain expires in a few weeks time. You should have received a number of emails about that.

    Domain:onthemovewithgrandpabobmc.com
    Registrar:Wild West Domains, LLC
    Expiration Date:2018-08-23
    Name Servers:
    ns1.wordpress.com
    ns2.wordpress.com

    I have added the modlook tag to ask a member of staff to advise you.

  • kokkieh · Staff ·

    Hi there,

    onthemovewithgrandpabobmc.wordpress.com is an active WordPress.com site, yes. It belongs to the WordPress.com account with the username, bobmc1930

    We cannot tell you the password for that account, as we don’t know what it is – account passwords are encrypted and no staff member can ever see what your password is. If you don’t remember your password, please try resetting it at https://wordpress.com/wp-login.php?action=lostpassword, or follow our account recovery process outlined here:

    Recover Your Account

    Either help me resolve my problem or I want to cancel my account that I have had for several years. Why don’t U have a CHAT feature?

    Live chat support is a paid service, and you will have access to it if you are logged into bobmc1930 account, as that account owns a Premium Plan.

    Only the owner of an account can close it, and only the owner of an upgrade can cancel it, so you will have to be logged into that account first before you can take any of these actions. The account recovery process above is the only way to regain access to the account.

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