Do I have to buy another domain?
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I am trying to transfer my domain to another site. The other site is ready… And it has been for several weeks, but I am still unable to direct our customers to it. Your transferring process does not do anything, and changing the name servers to our new host’s does not do anything either. Do I have to buy another domain from the new host site? Can you refund me for the one that I bought from you? This is not just a minor inconvenience… It is imperative to have our site back online. Please help.
The blog I need help with is: (visible only to logged in users)
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Hi there,
I noticed Diego is already helping you with this issue here:
https://en.forums.wordpress.com/private-support/why-unable-to-transfer-domain?replies=2
I apologize for the trouble. We’re looking to get this back up and running as soon as possible. Please keep all further correspondence in the thread above with Diego to prevent confusion.
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