Do I need my 3rd party hosting package does WordPress.com include hosting?
-
I have a WordPress.com website (blog), a domain name registered with a third party. I purchased domain mapping from yourselves. But I have purchased hosting from another company. Do I actually need that third party hosting package if I am on WordPress.com. That’s the feeling I’m getting reading the support material but I am not certain as others’ circumstances are different. I wonder if I need to get a refund from my third party hosting company… Please could you advise asap? Grateful for your help.
The blog I need help with is: (visible only to logged in users)
-
You do not need a hosting package if you are using WordPress.com. You would need a hosting package if you were setting up a self hosted WordPress site using the software available from WordPress.org.
Please let me know if you have further questions or if anything is unclear.
-
Thanks very much for your reply.
Please would you cancel my order and my direct debit placed on 21st April 2014. I have been advised by your sales dept that I need to ask you to do this via a support ticket.
If I transfer to WordPress.org and need hosting in the future I will come back to Heart Internet.
Please would you confirm that my order and direct debit have been cancelled.
Thank you.
Kind Regards, -
Sorry I just realised my first message in this ticket was garbled. I purchased hosting from you and my domain & domain mapping from elsewhere.
Thanks for your help with the cancellation process.
Steph -
I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.
Please let me know if there is anything else I can do for you.
- The topic ‘Do I need my 3rd party hosting package does WordPress.com include hosting?’ is closed to new replies.
WordPress.com Forums 