Do I need to pay for a transfer to wordpress.org?

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  sbriley · Member · May 17, 2013 at 6:43 pm

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  I want to transfer my wordpress.com to wordpress.org. I tried to pay for a Guided Transfer, but I got the message, “You already have this upgrade.” That sounds great! But how do I get a Happiness Engineer to transfer my site to wordpress.org?

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  helper-heroponriki · Member · May 17, 2013 at 8:13 pm

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  Hi there!

  I checked your user account and I did not see an active Guided Transfer transaction that was recently purchased. Can you let me know what site you’re trying to initiate a Guided Transfer on and I can take a closer look?

  Thanks!

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  sbriley · Member · May 17, 2013 at 8:31 pm

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  Hi, the transfer would be for newnormalfamily.com

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  helper-heroponriki · Member · May 17, 2013 at 8:50 pm

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  Thanks for the information!

  The Guided Transfer is a one-time fee of $129.00 per blog transferred, and is available for purchase from our Store. Here’s more information about the Guided Transfer:
  http://en.support.wordpress.com/guided-transfer/

  If you don’t want to pay for the Guided Transfer, you can follow this guide to walk you through the process of moving your blog to a WordPress.org install:
  http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

  As we only support blogs hosted here at WordPress.com, all issues with the new blog–including the importing of the file–must be taken to the WordPress.org support community:
  http://wordpress.org/support

  I hope that helps! Let me know if you have any questions.