Do I still need hosting? I need to use FTP and opt-ins
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Great! The next step is purchasing the Guided Transfer here:
http://store.wordpress.com/premium-upgrades/guided-transfer/
One of our Happiness Guides will contact you within 24 hours to get the transfer started!
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Shawna, I just tried to buy it but I a message popped up saying that something went wrong.
In light of that I contacted the bank and they informed that the value was blocked just for protection measures, because I had just purchased HostGator Brasil. However, what caught my eye was the value that was denied: Around 280 Brazilian Reais, i.e., approximately the FULL VALUE of the guided transfer.
They gave me the green light to buy, but before I do could you please check if my credits and everything else is ok so that I pay only the U$ 56,00?
Thanks!
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Hi there!
I just took a look and the credits are still in your account. The credits should take effect, however if you’re charged the full amount, just let me know and I can refund the $73 for you.
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Finally done!
Guided transfer has started and now I have to wait for an email contact.As for the value I’ll just be able to tell you if the value is correct when the bill arrives (in a couple of days) or when the online banking registers it (probably asap). In any event, I’ll let you know.
Thanks for everything!
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Also, please have that email about evaluating the support experience resent…I believe I have misplaced it. Sorry for that.
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Great! I’ll be here. :)
Unfortunately, the evaluation email is sent automatically and I can’t manually trigger a resend.
Let me know if I can help with anything else!
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