do not have a working phone anymore but need sms to login after password

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  itbt3ky · Member · Nov 4, 2016 at 3:24 am

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  hi, i did what some of the people here on the forums have done if they couldnt access their previous account because of the sms code sent after passing the username and password part of login. that is my issue. I do not have a working cell phone anymore due to termination issue with verizon and other matters but only way to get my login on my other site which is ;

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  i have the password which i reset and just need another way besides SMS to login after the first phase, much help appreciated. thank you

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  staff-doublebassd · Staff · Nov 4, 2016 at 3:56 am

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  Hi there,

  The account that you are contacting us from does not have 2 factor authentication enabled on it. Are you referring to a different account that you are unable to access?

  Let me know what account that is, and I’ll see what we can do to help you re-access the account.

  Thanks!