Do not know correct WordPress Username or password for WordPress hosting servie I paid for through Domain.com

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  herbblank · Member · Feb 23, 2022 at 7:28 pm

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  Do not know correct WordPress Username or password for WOrdPress hosting servie I paid for through Domain.com
  Please find it and tell me because I cannot publish my site and I paid you for hosting

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  jbeats1 · Member · Feb 23, 2022 at 7:36 pm

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  Hi there,

  Is the domain you are trying to access: herbblank.wordpress.com?

  If so, have you tried to use the username and password reset tools here at https://wordpress.com/log-in?

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  herbblank · Member · Feb 23, 2022 at 8:33 pm

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  Thanks jbeats1. No, I can access that. I bought http://www.quantpioneers.com from domain.com a couple of years ago. i renewed each year but never tried to establish a host on it until now. They advertised a WordPress hosting kit which I bought and paid for with card but have not been able to access to host the site.

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  staff-sheva · Staff · Feb 23, 2022 at 9:59 pm

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  Hi @herbblank,

  I see that there is a pending transfer-in for the quantpioneers.com domain, however this is under a different WordPress.com account.

  If this is your account, you’ll first need to log out by following this link: https://wordpress.com/me/

  Then, login using the correct account. If you’ve forgotten your password, here’s how you can reset it: https://wordpress.com/support/account-recovery/#password-reset-process

  If you would like to continue transferring your domain, here’s how: https://wordpress.com/support/move-domain/incoming-domain-transfer/

  If you plan to host your site with Domain.com, please contact their support.

  I hope that helps and please reach out again if you have any further questions.