Do not wish to renew my subscription to wordpress premium –

• 

  atgrant1505 · Member · Feb 5, 2018 at 8:12 pm

  • Copy link
  • Add topic to favorites

  Want to not renew current subscription – about to expire – do not want automatic renewal

• 

  floflo56 · Member · Feb 6, 2018 at 12:00 am

  • Copy link

  Hi there,

  If you don’t want your subscription for your WordPress.com domain name or plan to renew automatically, you can follow the instructions on this page :
  https://en.support.wordpress.com/domains/faq-renewing-and-canceling/#auto-renew-off

  I hope this helps

  Florent

• 

  staff-doublebassd · Staff · Feb 6, 2018 at 2:05 pm

  • Copy link

  Hi there,

  I would be happy to assist you in deactivating auto renew under your account. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into deactivating the subscription.

  Let me know if you have any questions.

  Thanks!