Do we have a domain or do we need to get a domain with GoDaddy?

  • Unknown's avatar
    contactutluxurycom · Member ·

    Hello, I need to know if my website: http://www.utluxury.com is being hosted anywhere or if we need to purchase a plan to host it in order to use the software we want to implement called Dappr for our marketing strategies.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Your site uses the WordPress software, and it’s currently hosted by WPEngine.

    Also, I want to point out that we can’t provide any support for your site because we don’t host it on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment optimized for WordPress, which provides built-in security and performance improvements and in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current host. As a result, we do not have access to your site and are not familiar with the source of your issue.

    To get further help, you can contact your host or post in the open-source WordPress forums:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    Hope that helps!

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