Do you have an Outage on your Divibuilder today?
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I cannot create/edit any post. I’m just stuck where it is just loading.
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Hi there,
It looks like you’re in the wrong forum. It appears that you’re using the open-source WordPress software and therefore you need to seek help at these forums:
https://www.elegantthemes.com/forum/
These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:
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Thanks! though my issue today is my wordpress is not loading. Here’s my site: http://myinsurancevideos.com/dashboard/
It only says “this page isn’t working”. I already did clear cache, cookies, and history for few times now and its still not working. I can’t go to my Divibuilder or can’t do anything on my site.
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Sorry to hear that!
Since the site isn’t hosted with us, we most likely can’t help much. But here are a few ideas:
– Check to see if you have an admin email with clues
– Ask your host to check error logs
– If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation– Ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct forums for self-managed installations:
https://wordpress.org/support/forums/Or, you’d be welcome to migrate your site to our services once this is resolved, so we can provide direct support going forward. All of our paid plans include hosting, support, maintenance, SSL, and more. You can find our pricing here:
https://wordpress.com/pricingHoping this helps!
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