Do you have human support?

  • Unknown's avatar
    paul4512d903668 · Member ·

    I am new and deciding to become a paid member. It does not appear that you offer human customer support. Ai generated responses are the best WordPress offers.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I can confirm that we do offer human customer support here at WordPress.com. Our team is dedicated to providing top-notch WordPress assistance.

    While it’s true that AI helps us handle some of the most common queries efficiently, this in no way replaces the personalized support provided by our human team. When you upgrade to one of our plans, you’ll gain access to additional support options like email and live chat, where our experienced staff are ready to help with any questions or issues you might have.

    Feel free to share any questions you have right here, and we’ll be happy to answer them. Also, I’d love to hear more about your website and your goals. Understanding your needs better will help us suggest the most suitable plan and upgrades for you.

    Looking forward to hearing from.

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