Documents not showing in live view

• 

  wordsmithsuze · Member · Dec 1, 2020 at 2:40 am

  • Copy link
  • Add topic to favorites

  Hi, I’m helping with an already established website.
  I have some annual reports in the back end that I can see.
  Under “Publications Document” which clicks through to an ‘edit field group’ section under Custom Fields.
  Nothing looks too unusual there.
  But when I look on the live site (https://elba.net.au/annual-reports/) they are not there.
  Please help – this is a volunteer position for a disability not-for-profit.
  many thanks.

• 

  kokkieh · Staff · Dec 1, 2020 at 6:47 am

  • Copy link

  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the plugin you’re using to add these custom fields to your site directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

• 

  wordsmithsuze · Member · Dec 1, 2020 at 7:01 am

  • Copy link

  Sorry – I thought that’s what I did?
  Confused!