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Forums / Does not appear to be working with my sites

Does not appear to be working with my sites

  • Unknown's avatar
    thewritersnewsletter181017 · Member · Oct 21, 2018 at 10:27 am
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    I have just accessed the link from your email as my package is about to renew. It takes me into a non functioning profile with my site title The Writers Newsletter. There is nothing in the account settings that indicate I have paid anything in the past. And no active stats. I know I paid to be able to add advertising to my site last year, but wonder if there is a duplicate account somewhere. Confused and irritated.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member · Oct 21, 2018 at 1:11 pm
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    Hi thewritersnewsletter

    I am tagging this post as ‘modlook’ for staff attention please wait for some time they will get back to you on this.

  • Unknown's avatar
    kokkieh · Staff · Oct 21, 2018 at 2:02 pm
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    Hi there,

    The site, thewritersnewsletter.online, is a self-hosted WordPress site with 1and1.com. There are no WordPress.com upgrades for that site, as WordPress.com upgrades cannot be bought for self-hosted WordPress sites.

    That site was connected to your account via the Jetpack plugin, but you deleted that connection when you closed your account after posting this thread.

    As your account no longer exists you won’t be able to reply to this thread any more, so please reply to the account closure email we sent you if you have any more questions about this.

  • The topic ‘Does not appear to be working with my sites’ is closed to new replies.

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  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 7 years
  • Latest reply from thewritersnewsletter181017

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