Does wordpress actually have a support desk?
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My hosted blog has disappeared from my dashboard.
I need to find out where it is and access it.
The url listed below is WRONG as the url I am talking about is no longer an option in the stupid drop down menu i.e THAT THE PROBLEM
Not expecting anyone to be able to help – I need WP support team – how do I get them????????The blog I need help with is: (visible only to logged in users)
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Do you mean this? http://www.hippychick.net.au/ — it looks like an org website so you’ll want to head over here: http://wordpress.org/support/ and the details of the community are here: http://wordpress.org/about/
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There is live chat tech support available from staff during business hours in North America (which ended an hour ago) for people with the $299 bundle of upgrades. Otherwise, we’re it.
Before we can help, we need to know the URL of the blog you are talking about. Which one is it?
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Hi Tracey
I did all of that a fortnight ago and linked it into my main dashboard.
It was appearing down the bottom of the free wordpress.com blogs and I could access it there.
Now its just dropped off somewhere into the ethers for no reason whatsoever.
Wordpress.org only have support forums too from what I can see, no actual support desk, which is what this requires.
The whole system has wiped the blog altogether – there one minute, gone the next.
I appreciate you trying to help. -
By the way, even when I log in using the hosted blog admin login page, it takes me straight to the free blog page, which (as I said) used have the hosted blog at the bottom, and now doesn’t.
EXTREMELY frustrating. -
Sounds like you’re talking about a WordPress.org blog after all, which means you can ask your web host about it or do a search of the forums over there. This question has been covered there multiple times.
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Were you using the JetPack Plugin on http://www.hippychick.net.au/ ?
Was it set up to feed stats to your blog here?
Did you disconnect JetPack somehow?
http://www.hippychick.net.au/ – does have some fixed IP addressing probably from the setup time.
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That’s the problem – the url has disappeared off the list of blogs.
Its
http://www.hippychick.net.au/Its a hosted blog that I uploaded wordpress.org themes into and it was showing at the bottom of my wordpress.com dashboard as a linked blog.
Then just disappeared completely for absolutely no reason and I now can’t login into it now even using my wp-admin user name and password.
Doing this takes me straight to the dashboard for the free wordpress.com blogs, where it no longer is showing down the bottom.
It’s just gone.
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No, didn’t disconnect jet pack but I think I am going to have to go back to the host and do a reinstall and see if that works
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Hi there,
Are you referring to WordPress admin –> Dashboard –> My Blogs?
If so, first double-check that it was not accidentally marked as hidden and that you are viewing “all” linked blogs.
Next login to your WordPress admin for your self-hosted site. Then go to Plugins and be sure that Jetpack is activated. Then go to Jetpack and hover over the status area.
It will look like this:
http://cl.ly/image/132O2H110n0B
Disconnect Jetpack. Then reconnect using your WordPress.com credentials.
These steps will refresh your site connection between Jetpack and WordPress.com.
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