Does WP know about this spammer?

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  fionamcquarrie · Member · Feb 15, 2015 at 9:45 pm

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  I received this message today through the “contact” section of my website:
  _______________________________________________________________________
  Contact email from WordPress

  Today at 12:08 PM
  Name: Robert Condez
  Email: (email visible only to moderators and staff)
  Website: http://fixrunner.com
  Comment: I can help you fix any WordPress bug or issue at allaboutwork.org

  Hi

  My name is Robert and I’m with fixrunner.com WordPress support experts.

  I saw you have a WordPress website and we provide a personal WordPress support and maintenance service.

  If you currently experiencing any bug or need any immediate fix on your website we can help you fix it for a Flat rate of $49.

  Please note that payment is not due until after we fix the issue. If we don’t fix it you don’t pay us.

  Our goal here is to help you, and also to let you learn about our support and maintenance service for WordPress users.

  If you are interested in having us fix this for you or want to learn more about our service, please reply to this email or contact us via phone, and I will let you know what login information we need in order to proceed.

  You can learn more about our service in this video http://vimeo.com/85510546 or in our website http://www.fixrunner.com/

  Please let me know if you have any questions

  If you don’t want to receive any more emails from us just reply with the word “remove”.

  Looking forward to work with you,
  —
  Regards
  Robert Gil Condez
  Tool Free: 1-888-446-5559 Ext 1
  Email: (email visible only to moderators and staff)

  ___________________________________________________________

  I know this is not from WordPress itself, and I have no intention of replying to the message. But I’m reporting it to you because the message could be read as coming from WordPress itself, and could dupe people into shelling out $49 for things they probably could do themselves or with the help of the WP staff.
  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  alexjgustafson · Member · Feb 16, 2015 at 4:38 pm

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  Hi Fiona,

  There’s a large community of folks that make a living helping out users of the free WordPress software at WordPress.org. We even help support that community here:

  http://codepoet.com/ourstory/

  Probably not a good business plan for this person to send messages to WordPress.com users since we provide support — but it doesn’t appear they mean any harm.

  Feel free to mark this feedback as Spam, or just delete it. Whichever you prefer. :)

  -Alex G.

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  fionamcquarrie · Member · Feb 16, 2015 at 8:14 pm

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  @alexjgustafson

  Thanks for your response – however, I cannot mark this message as “spam” because it came through the Contact form, not as a comment. And I can’t agree that the sender “means no harm” if they are charging for a service that WP could likely provide for free. There are likely many new or inexperienced WP users who would not know the difference.

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  alexjgustafson · Member · Feb 16, 2015 at 9:03 pm

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  You can mark contact form feedback as spam in your /wp-admin/ options here:

  https://allaboutworkdotorg.wordpress.com/wp-admin/edit.php?post_type=feedback

  Hover your mouse over the message and you’ll “spam” and “trash” options.

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  fionamcquarrie · Member · Feb 17, 2015 at 3:08 am

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  @alexjgustafson

  Thanks, found it!