DOIFD crashed my site

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  deliamt · Member · Jun 13, 2017 at 3:15 am

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  I entered a new License for my DOIFD plugin in and activated it and now I cannot get into my site….not the admin panel, not from WP.com. If you care to, go to http://www.phoenixmagyk.com, and you’ll see the error message, rather than me retyping it. I’m exchanging emails with DOIFD, and my site is down now and I don’t know what to do.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jun 13, 2017 at 4:32 am

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  Your site is up and running for me.

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  krutidugade · Member · Jun 13, 2017 at 5:08 am

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  Hi there,

  I checked your site. It is not hosted on WordPress.com, your domain phoenixmagyk.com points to DomainControl. Based on this info, I assume you are WordPress.org user.

  This forum is dedicated to WordPress.com.
  To know more about the difference between WordPress.com and WordPress.org, check this link : https://en.support.wordpress.com/com-vs-org/

  For any WP.org related issues, you can try seeking help here :
  https://wordpress.org/support/

  not the admin panel, not from WP.com

  As your site is self hosted, you can’t access the admin panel from WP.com. If you wish to do so then you need to opt for domain mapping.
  https://en.support.wordpress.com/map-existing-domain/

  Hope this helps!