domain

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  guilliano010 · Member · Nov 30, 2021 at 3:10 pm

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  Hello I refunded the domain I bought because I thought I did something wrong. Can you help me to get It back on this website or another one? Now it says domain unavailable. And when I search the domain in the url bar it says domain parked.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-blorbo · Staff · Nov 30, 2021 at 5:44 pm

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  It looks like you’ve canceled the domain name, meaning you no longer own it.

  Please let us know which of these options works best for you:

  Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

  Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

  Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

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  guilliano010 · Member · Nov 30, 2021 at 5:52 pm

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  Hello, I’ve repurchased a plan.

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  staff-totoro · Staff · Nov 30, 2021 at 6:27 pm

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  Hi there,

  Thanks for confirming. I have restored pengthingmarketing.com to active status and you can confirm it is listed under your new site here: https://wordpress.com/domains/manage/pengthingmarketing.com

  The cost of the domain is $18 USD (since you were refunded you need to pay this again) and I have sent an invoice to your inbox to make payment on your domain.

  Please be sure to locate and make payment on this invoice, to finalize adding this domain back to your account, thanks!

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  guilliano010 · Member · Nov 30, 2021 at 6:32 pm

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  thank you so much, I see the invoice but I am not able to pay with creditcard only PayPal. should I renew the domain for another year so you can reset the year? or do I have another option?

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  helper-heroponriki · Member · Nov 30, 2021 at 9:13 pm

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  If you click through the link we sent you, you should see the option to pay with a credit card: screenshot

  If not, open the link in an incognito window and try again.

  Let us know if you still have trouble!

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  guilliano010 · Member · Nov 30, 2021 at 9:19 pm

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  yes but I only have PayPal.

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  helper-heroponriki · Member · Nov 30, 2021 at 9:53 pm

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  Thanks for clarifying. You’re not able to use PayPal for these types of invoices – so you would need a credit card to complete the payment request.

  You can use a prepaid credit card for this invoice if you don’t have a credit card.

  I hope that clarifies things.

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  guilliano010 · Member · Dec 1, 2021 at 12:03 am

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  isn’t there a other option?

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  staff-totoro · Staff · Dec 1, 2021 at 12:44 am

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  Hi there,

  For manual invoices we do not have an option to pay with PayPal so you will need to use a credit card, an ATM card that has a Visa or Mastercard symbol, or a “pre-paid” credit card as helper-heroponriki mentions.

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  guilliano010 · Member · Dec 1, 2021 at 12:55 am

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  Ok, I will look into it. Also can you help me because I paud two times 14 dollars for the plan and after that I upgraded to business plan so I paid three times. Can you refund me the 14 dollars twice?

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  kokkieh · Staff · Dec 1, 2021 at 5:21 am

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  Hi there,

  We can refund the extra Premium Plan payment, yes, or we can apply that towards your domain instead of the manual payment.

  Let us know which you’d prefer.

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  guilliano010 · Member · Dec 1, 2021 at 11:24 am

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  Yes that would be perfect!

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  staff-mckluskey · Staff · Dec 1, 2021 at 11:55 am

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  Alright, I have canceled the manual payment we sent you. Since the domain is already back on your account, everything is looking good.

  Let us know in case you have more doubts.

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  guilliano010 · Member · Dec 1, 2021 at 12:49 pm

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  Yes, thankyou Guys

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  guilliano010 · Member · Dec 1, 2021 at 4:47 pm

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  I paid 14$ twice so that’s like 28$ and the domain was 18$ right? So am I going to get the difference back?

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  staff-totoro · Staff · Dec 1, 2021 at 7:13 pm

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  Hi there,

  I can confirm I see the second charge and have refunded it. You can confirm the refund has been processed here: https://wordpress.com/me/purchases/billing/63399784

  You should see those funds within the next 7-10 business days. Thanks for your patience!