• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Domain

Domain

  • Unknown's avatar
    pullmanchurch · Member · Jul 14, 2016 at 8:22 pm
    • Copy link Copy link

    I didn’t mean to offend or call into question your ability to help.
    I was recently made the owner and all content and domain registry, etc were to be changed. My name is in the registry.

    perhaps it really is time to start over, but we’d love people to see our TLD address.
    Thank you for your time, really :)

    I will wait.

  • Unknown's avatar
    timethief · Member · Jul 14, 2016 at 8:24 pm
    • Copy link Copy link

    I’m not offended. I’ve been online since year one of the web and I am never offended. I’ve heard it all and the implication that only Staff can provide support just makes me LOL :D. I hope what I posted provided some clarity for you. Best wishes.

  • Unknown's avatar
    staff-doublebassd · Staff · Jul 14, 2016 at 8:34 pm
    • Copy link Copy link

    Hi there,

    I understand your frustration. Trust me, I will personally not allow your domain to expire. We’ll get it sorted one way or the other.

    And isn’t it strange that I cannot empty my shopping cart? or even cancel a purchase.I need to be in contact with someone who can help, not delay me further.

    Okay, thank you.Do you know what was meant by the request to reply to this topic as [username]? I started by contacting through email, not forum, I feel shunted to the forum.

    You cannot do either of those things because you are logged into the wrong account. You are currently logged into and posting in this forum under the username pullmanchurch, but the domain upgrade is all under the username darrelldyke. If you have access to that account, all you need to do is log out of pullmanchurch and into darrelldyke, and you should be able to renew. Do you have access to that username?

    Let me know if have any questions regarding that. Thanks!

  • Unknown's avatar
    pullmanchurch · Member · Jul 14, 2016 at 8:36 pm
    • Copy link Copy link

    Thanks! That sounds simple enough, right :-/ :-)

  • Unknown's avatar
    staff-doublebassd · Staff · Jul 14, 2016 at 8:38 pm
    • Copy link Copy link

    Haha. No worries if you have trouble. I’m here to help. =)

  • Unknown's avatar
    timethief · Member · Jul 14, 2016 at 8:40 pm
    • Copy link Copy link

    staff-doublebassd
    Hi there ;) (no response required)

  • Unknown's avatar
    pullmanchurch · Member · Jul 14, 2016 at 9:10 pm
    • Copy link Copy link

    It was a simple cache issue! :-/

  • Unknown's avatar
    staff-doublebassd · Staff · Jul 14, 2016 at 10:28 pm
    • Copy link Copy link

    uh oh. :-/ What do you mean?
    Was that preventing you from logging into your other account? Were you able to log in?

1 2
  • The topic ‘Domain’ is closed to new replies.

Tags

  • cannot renew upgrade
  • not logged in under correct username account
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 27 replies
  • Last activity 9 years
  • Latest reply from pullmanchurch

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions