domain

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  profechile · Member · Sep 13, 2016 at 6:10 pm

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  I Canceled my domain name without reading the warnings. Is there anyway to retrieve it.

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  timethief · Member · Sep 13, 2016 at 6:12 pm

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  Possibly.

  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  profechile · Member · Sep 13, 2016 at 6:15 pm

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  The domain was profechile.com

  I cancelled it less than a month ago. I really had not used it too much. I was not looking for a refund. I just wanted to take the site down.

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  timethief · Member · Sep 13, 2016 at 6:17 pm

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  Thanks for the additional information. Please be patient while waiting.

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  profechile · Member · Sep 13, 2016 at 6:19 pm

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  If there is any other information that you need, please let me know

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  timethief · Member · Sep 13, 2016 at 6:20 pm

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  Staff will do that when they respond here.

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  kokkieh · Staff · Sep 15, 2016 at 6:32 pm

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  Hi there,

  When you cancel a domain it goes through a similar process as an expired domain. For the first few days we’re able to get the domain back fairly easily, but then the domain goes into redemption with the registrar, and your domain is now in that phase as you cancelled it over 3 weeks ago.

  Once a domain is in redemption our registrar charges a $80 fee to get the domain back, so I will need you to agree to pay that before I can contact them to try and restore it.