domain

  • Unknown's avatar
    killconpestsolutions · Member ·

    I cancelled my wordpress site because I was having a hard time setting up the site, but I want to make sure I KEPT the domain name I bought. How will that auto renew?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    We need details please.
    1. What is the domain URL? Do you want to use the domain URL on another site?
    2. What is the underlying .wordpress.com URL?
    3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
    4. When was the upgrade purchased?
    5. When did the refund request and upgrade cancellation take place?

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    killconpestsolutions · Member ·

    Hi,
    Thank you; I’m kind of new to this. killconpestsolutions is the domain name. I just want to have it for future use. I don’t plan to build the site now, but I did pay for the domain and was refunded around $10 for the blog portion of the package. I bought the personal bundle on the 18th and cancelled on the 19th. I just want to make sure that my domain will autorenew. I’m guessing I purchased it for a year.

  • Unknown's avatar
    timethief · Member ·

    killconpestsolutions is not a complete URL. I think you mean killconpestsolutions.com.

  • Unknown's avatar
    killconpestsolutions · Member ·

    Yes, I do. Sorry. :)

  • kokkieh · Staff ·

    Hi there,

    It looks like your domain was also cancelled, as you cancelled your plan within the domain’s refund period. If you had contact us sooner I might have been able to restore the domain for you, but by now it has already been deleted. I have refunded your payment for the domain as well.

    The good news is that it doesn’t look like someone else has bought that domain, so you should be able to register it again. If you try to register it with us you’ll be required to add a plan again, but you should be able to register it at any other domain registrar as well.

  • The topic ‘domain’ is closed to new replies.